WARRANTY CONDITIONS

Warranty Conditions

At No Back, we stand behind every product we produce and guarantee its quality and durability. All No Back products you purchase are covered by a warranty against manufacturing defects for a period of 1 year from the invoice date.

Conditions Covered by the Warranty

The following situations are repaired free of charge under the warranty; if repair is not possible, the product will be replaced:

  • Zipper malfunctions
  • Seam breaks
  • Fabric deformations due to manufacturing
  • Other structural problems due to manufacturing

Conditions Not Covered by the Warranty

The following situations are not covered by the warranty:

  • Damage resulting from misuse or excessive use
  • Wear caused by accidents, falls, friction, or impacts
  • Color fading due to sun, sweat, detergent, or incorrect washing instructions
  • User-induced alterations or repairs to the product

Warranty Process

  • Submit your warranty request by email to [email protected]. When the product is received for inspection, it is evaluated by our quality control team.
  • Products under warranty are repaired free of charge; if repair is not possible, we will replace it with the same product.
  • If the same product is not in stock, a product of similar specifications and equivalent value will be provided.
  • Note: All shipping costs under warranty are the buyer's responsibility.

At No Back, our goal is to provide products that inspire confidence in every ride and that you can use for many years.

cultureSettings.RegionId: 0 cultureSettings.LanguageCode: TR